Our delivery services are available 7 days a week between 11-7pm and you can choose a preferred period to receive your orders. The delivery fees are as follow:

一般地區（港島，九龍，新界，(村屋地址需到村口或樓下交收)) General Delivery Areas (HK Island, Kowloon, New Territories, (For village house addresses, you need to pick up at main road or Downstairs)):  $100

偏遠地區 （大尾篤，馬灣 ）需到村口或樓下交收 Remote Delivery Areas (Tai Mei Tuk, Ma Wa) Need to pick up at main road or Downstairs: $200

愉景灣 (需到村口或樓下交收) Discovery Bay (Need to pick up at main road or Downstairs): $300

羅湖，米埔，文錦渡，打鼓嶺，離島，其他禁區，因運輸限制未能提供送貨服務 Due to transportation restriction, we do not offer deliveries to Lo Wu, Mai Po, Man Kam To, Outlying Islands and Other Frontier Closed Areas

如送遞時未能聯絡親自交收，我們會將花品放於指定地址門外/管理處。如因地址錯誤，或管理處拒絕我們放下花品或代收的話，花品將會運回我們店舖。客人需於24小時內聯絡我們並重新繳付運費讓我們安排送貨，否則我們不會另作任何安排或退款。

We will put the floral product outside your address or management office If we cannot contact recipients. The floral product will be delivered back to our shop if the delivery address is not correct or the management office refuses us to leave the floral products outside your address or keep it on your behalf. We will arrange the another delivery if you contact us and settle the additional transport cost within 24 hours. Otherwise we will not make any additional arrangement for your order or refund.

1. 展示圖片只供參考性質。每枝植物均為全天然，沒有完全一樣的植物和形態，顏色和形態會略有不同，一切以實物為準。

Colour tone and pattern shown maybe slightly different from the actual products due to every products are hand-made and natural. 

2. 部分花材本身帶有毒性或會引致敏感問題，如已知對部分花材有敏感問題，請勿購買。另請避免小孩和寵物誤食及接觸。

Some floral materials are poisonous or might trigger allergy to human. Please do not purchase if you are known for being allergic to any floral materials or please keep it out of reach from pets and children

3. 我們一向致力確保我們的產品在出貨前處於最佳狀態，但由於新鮮花材生長會受到不同因素 (如氣溫，水質，陽光，養護方法等）而影響，因此所有新鮮產品，除因運送途中而出現破損之外，其他問題均不予進行退款或退貨。如有任何問題，請聯絡我們或可參閱我們的退款政策

We always endeavour to deliver your order at its best conditions, but as fresh flower or vegetation could be affected by various factors (e.g temperature, water quality or sunlight etc.), all perishable products cannot be refunded or returned unless there are damages during delivery. For more information, please feel free to contact us or visit our our Return & Refund Policy

Whatsapp: +85264186962 / Email:info@mycfloralab.com